Cancellations

Cancel a Membership

To stop a monthly membership, submit your cancellation request by day 5 of the month.
Monthly payments will continue until we receive your request.
You can cancel your membership by:
- Emailing Jesse to request a cancellation
- Submitting a completed membership cancellation form
- Submitting a printed cancellation form to Guest Services at the Recreation & Senior Center

To cancel a program registration, complete the program cancellation form, or email the appropriate program supervisor listed below.

Refund requests must be made at least 7 days before a class or program starts. Cancellations after 7 days will result in a 100% class fee surcharge.
A $10 service fee is charged for each class cancellation made with at least 7 days’ notice.
Cancellations made less than 7 days before the start date are not eligible for a refund.
Summer Adventure Camp, Preschool, and Youth Sports have separate cancellation policies. Please check the current catalog for details.
Programs canceled by the Recreation & Senior Center because of low enrollment will receive a full refund or account credit.

No refunds or credits are given for cancellations made less than 7 days before the activity starts.
Special circumstances may be reviewed on a case-by-case basis.
Ticketed activities are non-refundable unless the ticket can be resold.

To request a cancellation by email, contact the program coordinator and include:

Program coordinators:

Sports
- Tim Hiney, Recreation Supervisor – Youth & Adult Sports
- Email Tim
Aquatics and swim lessons
- Danny Weinstock, Recreation Supervisor II – Aquatics Programming
- Email Danny
Senior programs
- Katie Beasley, Senior Services Supervisor
- Email Katie
Youth and Teen Programs
- Mandy Perera, Recreation Supervisor – Youth Activities
- Email Mandy
Fitness and Adult Programs
- Lindsey Witty, Recreation Supervisor – Fitness
- Email Lindsey